Ali- TP #10

For our next meeting, Karis and I went over another survey that she had created and was going to start that week. There was not much editing to do, but once we finished, she had some questions that she had written down to ask me. She explained that she had recently had issues contacting her Comcast provider because she wanted to change her plan that she was on. She was confused on whether she should use “change”, “substitute”, or “exchange” when explaining what she wanted to do. We talked about it for a few minutes and I explained that it depended on how she worded her entire explanation, but that she could just say that she wanted to “change” her plan to something else and they would know what she was talking about. We also discussed if there was a difference between “dissatisfied” or “unsatisfied”, and I said that I had heard both so we looked it up and couldn’t find an exact difference between the two, they were both given the same definition. She was exited to get her survey started amongst local restaurants and we were going to talk about her findings so far at our next meeting.